Shipping & Delivery

Order Processing

Orders are processed within 1–3 business days. Once your order is processed, you will receive a confirmation email with tracking information when your order ships.

Delivery Times

Delivery times vary depending on the product:

• Pilates reformers and large fitness equipment: typically 7–12 business days
• Wellness devices such as red light therapy: typically 5–10 business days

Delivery timelines may vary slightly depending on location and freight carrier schedules.

Freight Delivery for Large Equipment

Larger items such as Pilates reformers may be delivered via residential freight delivery. The carrier may contact you to schedule delivery.

Items are typically delivered curbside unless otherwise specified.

Delivery Locations

ELONI ships to residential homes, apartments, and commercial wellness studios within the United States.

International shipping availability may vary. Please contact our support team for international orders.

Order Tracking

Once your order ships, you will receive tracking information via email so you can monitor your delivery.

Shipping Delays

During holidays or high-demand periods, shipping times may be slightly extended. We appreciate your patience.